I am very angry and most of my anger goes back to one thing: big companies people depend on implementing policies that affect them in a very negative way.
I recently found out that Smartbro has implemented a data limit on their unlimited plan that we have been using for around six years. And they did that without even informing their existing customers. Worse is that they don’t call this limit on the data traffic a limit, no they call it Fair Usage Policy. But this Fair Usage Policy has nothing to do with any fair use of whatever resource that is limited as internet is about bandwidth and not about any monthly limit, unless of course their data carrier has a limit on total data traffic.
Smartbro plan overview January 1, 2014
Unlimited means limited?
The worst thing is that I depend on this internet connection and that my normal total data traffic exceeds the limit as implemented by Smartbro. And my work, my income depends on a reliable connection, but with the implementation of this so called Fair Usages Policy around halfway the month my internet connection is affected in a very bad way, often even that I can’t even browse properly.
But this is not about Smart only, this is about policies implemented by big corporations, somehow supported by governments where you have nowhere to go. Airlines are another example for this, but also electricity companies.
And that makes me very angry. I thought companies and other organizations were invented to serve people, to serve customers, but apparently it’s not always like that. And again, that’s exactly what I want to change in the world, why I created Inspiration for Success. To improve the world, to make the world humane again, to make the world for people again.