I planned a bit too much today, but I did it again, even though I was distracted by all kinds of little problems with the site of Eigen Horeca Makelaar that has just been upgraded to a system including data entry screens.
And I was thinking a bit about how this all started, how I apparently was able to satisfy the customer in the end, a customer who is not easily satisfied, but who gave me some compliments the last few days which made me feel really good. Or actually I was not really thinking about the start, but of all the effort I did to keep this customer, like trying to satisfy all his needs. And from a business point of view that may not be the wisest thing to do, but just thinking right now, yes, I think I can be very proud that I kept this customer, against all odds, including being far away in The Philippines and never being able to see him and his team.
And it was a difficult road, that felt like I gave too much, as this is a very demanding customer and I often give away too much. And even the last few days were still demanding, as there were more little things that needed to be solved than I expected, even though technically the upgrade of the site was a very large upgrade. And the customer experienced more problems than I expected, but still, right now, yes, I think I can be proud of myself that I pulled this of. And I guess I already gained a lot of respect fixing all kinds of little problems over the last year or so, and with some things the last few days I think I just confirmed that I am worth it, no matter the problems.
So where to go from here? Actually I have no clue, but I hope with this project I confirmed that I can deliver, even though there are still many minor things I would like to be solved, like to be better.
Well, time will tell, and yes, I made a decision to follow the customer, satisfy the customer as best as I can, no matter the cost or the time or whatever it takes. That is and will be my business model from now on, just be the best in custom made web applications. And it the saying is true that you will reap what you sow, then somehow this must come back to me, in the form of positive things. As I did my best, no matter what.